Terms

This privacy policy explains how and when Choir collects, uses, and protects personal information, your rights under the Privacy Act 2020, and how you can exercise those rights.

Purpose

The purpose of this privacy policy is to inform users of choir.nz (website) about the collection, use, and disclosure of personal information, as well as the measures taken to ensure its security and compliance with New Zealand law.

Scope of collection and use

Choir collects personal information through various methods, including:

1. Information you provide directly, such as when contacting us via email or submitting forms on our website.
2. Automatically collected information, such as statistical data gathered through Google Universal Analytics, including:

(a) Your IP address;

(b) Search terms used;

(c) Pages visited and links clicked;

(d) Date and time of your visit the website;

(e) Referring websites (if applicable);

(f) Operating system and browser type; and

(g) Screen resolution and browser language settings.

This information is used to improve the website, respond to inquiries, and provide services.

Lawful basis for processing

Choir processes personal information in accordance with the Privacy Act 2020. The lawful basis for processing include:

1. Consent: When you voluntarily provide information, such as by contacting us via email.
2. Legitimate interests: To improve the website and ensure its functionality.
3. Legal obligations: To comply with applicable laws and regulations.
   
   
   

Disclosure to third parties

Personal information may be disclosed to:

1. Choir staff for the purpose of responding to inquiries or providing services;
2. Website administrators and certain other Choir staff for statistical analysis; and
3. Government agencies, where required by law.

Choir ensures that any third-party disclosures are subject to appropriate safeguards, including contractual obligations to protect personal information.

Data security and safeguards

Choir employs technical, organisational, and physical measures to protect personal information, including:

1. Secure storage systems to prevent unauthorised access;
2. Administrative controls, such as staff training and access restrictions; and
3. Digital protections, including encryption and firewalls.
   
   
   

Retention policy

Personal information is retained only for as long as necessary to fulfil the purposes for which it was collected or as required by law. Specific retention periods include:

1. Contact information: Retained until the inquiry is resolved; and
2. Statistical data: Retained in aggregated form for analysis purposes.

Once information is no longer required, it is securely deleted.

Children’s data

Choir does not knowingly collect personal information from children under the age of 16 without parental consent. If you believe your child has provided personal information, please contact us to request its deletion.

International data transfers

If personal information is transferred outside New Zealand, Choir ensures compliance with the Privacy Act 2020 by implementing safeguards such as:

1. Contractual clauses requiring the recipient to protect the information; and
2. Ensuring the recipient country has adequate privacy protections.
   
   
   

Cookie policy

This website uses cookies to monitor usage and improve functionality. Cookies include:

1. Persistent session cookies, which expire on a set date; and
2. Analytical cookies, used to collect statistical data.

Cookies do not collect personal information. You can disable or clear cookies in your browser settings without affecting your ability to use the website.

Complaints procedure

If you have concerns about the handling of your personal information, you may:

1. Contact Choir’s General Manager at nicky@choir.nz; or
2. Lodge a complaint with the Privacy Commissioner.

Choir will respond to complaints within 20 working days.

Changes to the privacy policy

Choir reserves the right to revise this privacy policy at any time. Any changes will take effect immediately upon being posted on this website. Your continued use of the website following the posting of any changes constitutes your acceptance of the revised privacy policy.

Contact details

For privacy-related inquiries, corrections, or complaints, please contact our General Manager at nicky@choir.nz. Response time is usually within 20 working days.

Your rights

Under the Privacy Act 2020, you have the right to:

1. Access your personal information;
2. Request corrections to inaccurate information;
3. Withdraw consent for processing; and
4. Complain to the Privacy Commissioner.

To exercise these rights, contact Choir’s General Manager at nicky@choir.nz.

Agreement to terms

Welcome to choir.nz (website) a website hosted and operated by Choir. By accessing or using the website, you agree to be bound by these website terms of use (terms). These terms apply to all visitors, users, and others who access or use the website. If you do not agree to these terms, you must refrain from using the website.

Changes to the terms

Choir reserves the right to revise these terms at any time. Any changes will take effect immediately upon being posted on this website. Your continued use of the website following the posting of any changes constitutes your acceptance of the revised terms.

Privacy

Your use of the website is also governed by our privacy policy [listed above], which explains how we collect, use, and protect your personal information. By using the website, you consent to the collection and use of your information as outlined in the privacy policy.

Intellectual property

All content on the website, including but not limited to text, graphics, logos, images, audio clips, video clips, and software, is the property of Choir or our licensors and is protected by New Zealand copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or otherwise use any content from the website without prior written permission from Choir, except as expressly permitted by these terms.

Your obligations

By using the website, you agree to:

1. Use the website only for lawful purposes and in accordance with these terms;
2. Provide accurate and complete information when submitting any forms or feedback through the website; and
3. Refrain from engaging in any activity that could harm the website, its users, or its functionality.
   
   
   

Prohibited activities

You must not:

1. Use the website in any way that breaches any applicable local, national, or international law or regulation;
2. Transmit or upload any material that contains viruses, malware, or other harmful components;
3. Attempt to gain unauthorised access to the website, its servers, or any data stored on the website; and
4. Use the website to harass, abuse, or harm others.
   
   
   

Disclaimer of liability

Choir disclaims and excludes all liability for any claim, loss, demand, or damages of any kind whatsoever (including for negligence) arising out of or in connection with the use of this website or the information, content, or materials included on this website or on any website we link to. Your use of the website is at your own risk.

Third-party links and social media

This website may contain links to third-party websites or social media platforms. These links are provided for your convenience only, and Choir does not endorse or assume any responsibility for the content, privacy policies, or practices of any third-party websites or services. We encourage you to review the terms and privacy policies of any third-party websites you visit.

Cookies

This website uses cookies to monitor usage and improve user experience. These cookies do not collect personal information. You can disable cookies or clear them from your web browser without affecting your ability to use the website. For more information, please refer to our privacy policy [listed above].

Governing law

These terms are governed by and construed in accordance with the laws of New Zealand. You agree to submit to the exclusive jurisdiction of the courts of New Zealand for the resolution of any disputes arising out of or in connection with these terms or your use of the website.

Dispute resolution

In the event of any dispute arising out of or in connection with these terms or your use of the website, you agree to first attempt to resolve the dispute informally by contacting Choir at nicky@choir.nz. If the dispute cannot be resolved informally, it shall be submitted to mediation in accordance with the rules of the Arbitrators’ and Mediators’ Institute of New Zealand (AMINZ). If mediation fails, the dispute shall be resolved by the courts of New Zealand.

Termination

Choir reserves the right to terminate or suspend your access to the website at any time, without notice, for any reason, including but not limited to a breach of these terms.

Contact information

If you have any questions about these terms, please contact our General Manager at nicky@choir.nz.